Know the Steps to Deal With QuickBooks Error OL-393

QuickBooks Error OL-393 occurs when users try to download their new banking transactions into the QuickBooks application. The reason for this error might be the temporary bank server interruption or damaged/corrupted company file.

In this article, we’ll explain how to fix QuickBooks Online Banking Error OL-393 permanently. Also, it appears when your bank is not able to confirm your identity to permit online services to the QuickBooks desktop.

Need instant support to get rid of QuickBooks Error Code OL-393? Call us at our toll-free number +1(800) 280-5969 and speak to our technical experts.

How to Eliminate Intuit QB Error Message Code OL-393

You need to undergo the below-listed resolutions to fix QuickBooks Banking Error OL-393 permanently.

Solution 1: Check Your Internet Connectivity

To fix this Financial institution error message OL-393, you need to check your Internet connection is working properly to connect and download the transaction file from your bank. Also, check that your internet connection security services are not blocking QB from accessing the online banking website.

Solution 2: Create A New Company File for Testing

If the QuickBooks Error OL-393 continues, create a new company test file, which will help know the exact reason behind this error.

• Open QuickBooks > Go to File > select New Company.
• Select Express Start, then QuickBooks Setup Window will open where you need to click on next.
• Fill in the asked information and lastly click on Create Company.

Solution 3: Sync QB Connection with your Bank

If you’ve tried the above-mentioned solution and became unable to fix the error, sync your QuickBooks server connection with your financial institution. Turn off and then on your bank feeds on the first step to perform this solution.

• Open up the QB and go to the List menu in QuickBooks.
• Click on Charts of Accounts.
• Choose any preferred account to deactivate.
• Right-click on that specific account and click on Edit Account.
• From the Bank Feed Settings page, you need to select deactivate all online services.
• Then, click OK to confirm the selection.
• Complete the process by clicking Save & Close.
• After all, turn on the feeds again and see if syncing QuickBooks can resolve Error OL-393 in QuickBooks.

After following these instructions, you will be able to eliminate QuickBooks Error OL-393. If the problem persists, you need to get in touch with our experienced technical QB experts at +1(800) 280-5969.